2 Way Texting Patient

Staff can communicate appointment reminders, follow-ups, and quick questions without switching systems or relying on personal phones. Conversations are linked to the patient record, helping maintain context and supporting documentation needs.

This feature improves patient responsiveness while reducing phone tag and front-desk workload. Because messages are managed inside the system, communication stays organized, auditable, and consistent with practice workflows.

For practices looking to improve engagement and reduce administrative friction, 2 Way Texting provides a simple, effective communication channel.