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Writer's pictureSherwin Gaddis

Choosing the Right EHR: Addressing Common Concerns to Help You Make the Best Decision

Updated: Sep 25

Selecting an Electronic Health Record (EHR) system is a critical decision for any healthcare practice. With so many options on the market, it’s understandable that potential buyers may have concerns before committing to a solution. At Affordable Custom EHR, we’ve heard these concerns, and we’ve tailored our approach to ensure that the decision to choose our EHR is the right one for you. Below, we address three common objections to purchasing an EHR system and explain why our solution stands out as the best choice for your practice.


Objection 1: “It’s too expensive.”

Understanding the Value of Ongoing Support

While the cost of implementing an EHR system might seem significant upfront, it’s essential to consider the long-term value you are receiving with Affordable Custom EHR.

  1. Comprehensive Features Tailored to Your Practice: Our EHR is not just a software package—it’s a complete solution designed to streamline your practice’s workflow, reduce administrative overhead, and improve revenue collection. These efficiencies translate into both time savings and financial benefits.

  2. Responsive, Ongoing Support: Our pricing reflects more than just software functionality; it also includes dedicated, responsive support. Healthcare providers require swift, knowledgeable assistance when issues arise. Our expert support team is available to help solve problems quickly, ensuring that your practice stays operational without unnecessary delays or downtime. This support reduces the hidden costs associated with workflow disruptions and inefficiencies.

  3. Return on Investment (ROI): The financial benefits of reduced documentation time, improved billing accuracy, and enhanced patient care coordination far outweigh the initial cost of the system. You are investing in a tool that directly contributes to the financial and operational health of your practice.

By choosing Affordable Custom EHR, you’re not just buying software—you’re gaining a partner committed to the success of your practice.


Objection 2: “Will your company be there after we start using the EHR?”

Our Commitment to Long-Term Stability and Support

At Affordable Custom EHR, we understand that purchasing an EHR is a long-term commitment for your practice. Rest assured, we are equally invested in your success for the long haul.

  1. Built on Lasting Relationships: We take pride in building and maintaining strong relationships with our clients. From the moment you start using our EHR, we are there to support you every step of the way, ensuring a smooth transition and ongoing success.

  2. Continual System Improvements: The healthcare landscape is ever-changing, and so are the demands placed on EHR systems. We are committed to continuously improving and updating our software to meet these evolving needs. This means you can count on our system to remain modern, effective, and aligned with industry standards.

  3. Reliable and Accessible Support: Even after you’ve fully integrated our EHR into your practice, our dedicated support team remains at your disposal. Whether you have a technical question, need help with new features, or require assistance with future upgrades, we’re always here to assist.

Choosing Affordable Custom EHR means choosing a trusted partner who will be there long after the initial implementation, ensuring your practice thrives with the right tools and resources.


Objection 3: “What about data transfer? Migration seems tough.”

Seamless Data Migration with Minimal Risk

One of the biggest concerns when switching to a new EHR is data migration. At Affordable Custom EHR, we recognize the complexity of this process, and we take the necessary steps to ensure it’s handled smoothly and securely.

  1. Experience and Expertise in Data Migration: We’ve successfully helped numerous practices transfer their data from legacy systems to our EHR with minimal disruptions. Our experienced team has refined the process to ensure that your patient records, billing information, and other critical data are migrated efficiently and accurately.

  2. Meticulous Planning: Every data migration project begins with a thorough plan. We work with you to understand your unique needs and customize a migration strategy that minimizes downtime and reduces the risk of data loss. This careful planning ensures that you can continue focusing on patient care while we handle the technical details.

  3. Ongoing Support During Migration: Throughout the entire process, our team is available to guide you and provide support. We believe in transparency and communication, so you’ll be informed every step of the way, giving you peace of mind that your data is in good hands.


Our proven approach to data migration guarantees a seamless transition to our EHR system, allowing you to focus on what truly matters—caring for your patients.


Conclusion: Making the Right Choice

The decision to invest in an EHR system can be challenging, but Affordable Custom EHR is designed to make that choice easier. With our feature-rich system, responsive support, long-term commitment, and expertise in data migration, we provide the tools, resources, and partnership you need for your practice to thrive.

Let us handle the complexities so you can focus on delivering outstanding patient care. Your practice deserves an EHR solution that works as hard as you do—and Affordable Custom EHR is here to deliver.




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